top of page

Privacy Policy

Joyful Journey College Consulting, LLC (“Joyful Journey,” “we,” “us,” or “our”) is committed to protecting your privacy and handling personal information with care, respect, and transparency. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and services.

​

By using our website or engaging with our services, you agree to the terms of this Privacy Policy.

Who We Are

Joyful Journey College Consulting, LLC is based in Fort Mill, South Carolina, serving families in the greater Charlotte, North Carolina area in person and clients nationwide virtually.

 

If you have any questions about this Privacy Policy or your personal information, please contact us.

Information We Collect

We collect only the information necessary to provide thoughtful, personalized college consulting services.

Information You May Provide:

 

  • Parent or guardian name

  • Student name

  • Email address and phone number

  • Academic background and educational information

  • College goals, interests, and preferences

  • Materials such as resumes, essays, or transcripts (typically shared via email)

  • Scheduling information through Calendly

Parents or legal guardians are expected to submit information on behalf of students under 18.

How We Use Your Information

Information collected by Joyful Journey is used solely to:

 

  • Respond to inquiries

  • Provide college consulting services

  • Schedule meetings and consultations

  • Communicate about services, invoices, or updates

  • Improve website functionality and user experience

We do not sell, rent, or trade personal information.
Information collected is for Joyful Journey’s use only and is never shared with other clients or third parties unless legally required or you provide explicit written permission.

Payments

Payments may be accepted via Zelle or invoicing tools provided through Wix. Joyful Journey does not store full banking or payment card details. Payment information is handled directly by the applicable payment provider and subject to their privacy policies.

How Information Is Shared

We may share limited information only with trusted third-party tools necessary to operate our business, including:

​

  • Calendly (scheduling)

  • Google Analytics (website analytics)

  • Meta (Facebook/Instagram) for marketing insights
     

These providers receive only the data needed to perform their function and are expected to maintain appropriate privacy and security standards.

Cookies & Analytics

Our website uses cookies and similar technologies to understand website traffic and improve user experience. This may include:
 

  • Pages visited

  • Time spent on the site

  • General location data (not precise)


You can disable cookies through your browser settings, though some website features may not function as intended.

Information About Minors

Joyful Journey does not knowingly collect personal information directly from children under 13. All student information is intended to be submitted by a parent or legal guardian. If you believe a child has submitted personal information directly, please contact us so we can promptly remove it.

Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, or disclosure. While no method of transmission or storage is 100% secure, we strive to use commercially acceptable means to safeguard information shared with us.

Your Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA/CPRA), California residents have the right to:
 

  • Know what personal information is collected

  • Request access to or deletion of personal information

  • Opt out of the sale or sharing of personal information
     

Joyful Journey does not sell or share personal information as defined under California law.
To make a request, please contact us.

External Links

Our website may contain links to third-party websites. Joyful Journey is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in services, legal requirements, or business practices. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
Joyful Journey College Consulting, LLC
Email: Joyfuljourneycollegeconsulting@gmail.com

bottom of page